An on-request training programme for individuals and organisations. Choose indicators linked to objectives and avoid dashboards filled with numbers that do not support decisions.
We discuss your needs and participants’ experience, then agree the scope and relevant practical activities before delivery.
Who is it for?
Managers and supervisors
Learning objectives
- Write an indicator definition
- Distinguish useful and vanity metrics
- Interpret results in context
Topics covered
- Leading and lagging indicators
- Indicator definitions and data quality
- Dashboards and performance reviews
Our approach
Needs discussion, guided activities and a review of workplace application. Details are agreed in the proposal.
Prerequisites
Prerequisites and tools are agreed after reviewing participants’ backgrounds. Technical programmes may require accounts or licences for the selected tools.
Frequently asked questions
When does it start and what does it cost?
Contact us for the next available date and a quotation. No dates or fees are currently published.
What certificate is provided?
Request written confirmation of the awarding body, requirements and certificate scope before enrolling.