An on-request training programme for individuals and organisations. Start with the user experience and turn service challenges into ideas and testable prototypes.
We discuss your needs and participants’ experience, then agree the scope and relevant practical activities before delivery.
Who is it for?
Specialists and development teams
Learning objectives
- Frame a user-centred challenge
- Create a simple prototype
- Design a test for useful feedback
Topics covered
- User research and empathy
- Problem framing and ideation
- Prototyping and testing assumptions
Our approach
Needs discussion, guided activities and a review of workplace application. Details are agreed in the proposal.
Prerequisites
Prerequisites and tools are agreed after reviewing participants’ backgrounds. Technical programmes may require accounts or licences for the selected tools.
Frequently asked questions
When does it start and what does it cost?
Contact us for the next available date and a quotation. No dates or fees are currently published.
What certificate is provided?
Request written confirmation of the awarding body, requirements and certificate scope before enrolling.