An on-request training programme for individuals and organisations. Strengthen performance conversations and feedback while creating clearer accountability and learning opportunities.
We discuss your needs and participants’ experience, then agree the scope and relevant practical activities before delivery.
Who is it for?
Managers and supervisors
Learning objectives
- Run a structured coaching conversation
- Deliver actionable feedback
- Define responsibilities and follow-up measures
Topics covered
- Listening and coaching questions
- Feedback and conflict management
- Delegation and performance agreements
Our approach
Needs discussion, guided activities and a review of workplace application. Details are agreed in the proposal.
Prerequisites
Prerequisites and tools are agreed after reviewing participants’ backgrounds. Technical programmes may require accounts or licences for the selected tools.
Frequently asked questions
When does it start and what does it cost?
Contact us for the next available date and a quotation. No dates or fees are currently published.
What certificate is provided?
Request written confirmation of the awarding body, requirements and certificate scope before enrolling.